Privacy Policy for iOS and Android

Note: This article is provided as a courtesy. It has been automatically translated using software and may not have been proofread. The German language version is considered the official version and you can find the most up-to-date information there. You can access it here.

1. Who is the provider/operator of the Evolute App?

Evolute CX GmbH

2. Contact

Speditionstraße 15a, 40221 Düsseldorf

Tel.: +49 172 765 34 31

3. For which user data does the app need which access rights?

We (the Evolute App) store the following personal data:

  1. Name – which you set for your profile.
  2. E-mail address – which you use for login
  3. IP address – of your cell phone: an app just needs that.
  4. Photos and videos – that you upload: this is needed for product feedback.
    Note: Photos and videos of products/tools without you or personal surroundings of you showing are not personal data.
  5. Times: When you uploaded product feedback and use the app: so that we can set a response timer for ourselves and the manufacturers.

5. Is the usage behavior/data of the users evaluated by tracking tools?

4. How long will your data be stored?

  1. As long as you use the app or until you request deletion.
  2. Data about a product feedback that has already been submitted to the manufacturer or published cannot be deleted – in this case, the reference to you as a user will be deleted.

5. Is the usage behavior/data of the users evaluated by tracking tools?

We currently do not use any tracking tools in the app. However, it is planned to use Google Analytics, Hotjar, Intercom or the Facebook SDK.
This is necessary to make the app better and to maintain the best possible contact with you as a user.

6. Will the data be transferred to third parties? If yes, for what purpose?

  1. We transfer your answers to the product feedbacks, i.e., the text and the name of your company to the user who sent you the feedback and visible in the „home screen“ of the app for all users.
    Note: Only the company name is displayed here, not your username/mail address. It is therefore not personal data.
    Purpose: this is exactly the purpose of our platform/app, you have a cockpit to get product feedback & ideas and respond to users (we forward and organize the rest in the background).
  2. We use different tools and platforms to develop app, website & platform as well as to keep contact with you as a user. These are IT infrastructure environments. We do not transfer personal data to other companies.
    We currently use the following IT platforms from Evolute- we reserve the right to make changes in the future:
    1. Herokuapp
      Purpose: hosting of the platform, database, backend processes
    2. Amazon Web Services
      Purpose: storing data within the app
    3. Mailchimp
      Purpose: sending e-mails, e.g., for notifications, newsletters, user support
    4. Sendgrid
      Purpose: sending e-mails e.g. for notifications, automated e-mails as part of the feedback process
    5. Hubspot
      Purpose: CRM system. For customer support, we store when you contacted us or when we contacted you.
    6. Sentry
      Purpose: Alerting and correction of errors.

7. What rights does the user have regarding deleting, blocking and correcting their data?

As a user of the Product Manager Cockpit, you can ask us to delete, block or correct your data. In coordination with the Evolute administrator at your company, we can then delete personal data from you and receive your product feedback/responses at the same time.
→ For this purpose, the Evolute administrator at your company should send an email to

8. How can the user object?

If you want to object to the above use of your data within the app and platform, simply do not use our app.

9. Questions

Do you have any questions about privacy? Send us an e-mail to with the subject: „Datenschutz-Frage“.