Customer centricity solutions for industrial companies
Obtain user feedback. More often. Faster. More cost-efficient.
Evolute gives product managers direct access to direct access to active craftsmen. This makes it easy to conduct surveys at every stage of product development.
Evolute = survey app + digital craftsmen's advisory board
Survey app
Consult tradespeople at any time - with >50% response rate
Digital craftsmen's advisory board
We recruit craftsmen for your requirements
We support you in building your craftsmen community with our recruiting service:.
Within a few days, we will find craftspeople specifically according to your requirements profile for your digital craftsmen's advisory board. Of course, you can also add your own contacts.
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Co-Founder CEO of Evolute CX GmbH
Traditional methods vs. Evolute
A new way to gather user feedback
Status quo in many industrial companies
Customer centricity with Evolute
A fast and scalable process to capture the voice of the user into the company.
Making decisions based on customer preferences.
User-centered product development with Evolute
Regularly ask users, because you simply can
At a glance
Advantages for product managers
User feedback in all phases of product development
At a glance
Advantages for management
Industrial companies lose billions of euros every year because products are "developed without meeting the needs of users". Evolute is a solution with which you can integrate customer centricity into the product development process.
You make faster decisions based on relevant datadirectly from the target group
You minimize the risk of product flops and ensure that you invest your invest your resources in promising projects.
Case Studies
For the specifications of a new product development, FLEX had to find a broad base of tradespeople who were interested in purchasing a particular product and were willing to share their (functional) requirements or preferences.
- Recruiting field testers via social media
- Pre-qualification through defined initial questions
- Basis created for long-term cooperation
In the product development process, 40 opinions from craftsmen were collected within a few weeks in response to 32 differently defined questions, which significantly advanced the development process.
- Acceleration in feedback acquisition
- Questions on various topics
- 40 opinions from craftsmen in 4 weeks
Let's talk in person
Find out how to implement customer centricity in your product development
Co-Founder CEO of Evolute CX GmbH
Customer testimonials
Product managers and CEOs from the industry are enthusiastic about Evolute
"This is the first product feedback app that enables product managers, for example, to send specific questions to users"
Michel Konrad
Head of Product Management
Flex power tools
"Thanks to Evolute, we are now much closer to our customers!"
Dr. Christian Neuner
CEO
Flex power tools
"Thanks to Evolute, we were able to increase the decision-making speed in our project and significantly reduce the time and effort required to make decisions."
Sebastian Heemeier
Head of Product Management Building Installation
WAGO Contact Technology
"As we are currently still working with a traditional survey tool outside Germany, I have a direct comparison. The response rate in Evolute is many times better!"
Elias Rieger
Product Manager and Project Manager Evolute
Roto Frank roof system technology
"We were initially unsure about what questions we could ask the tradespeople. But the excellent support from Evolute and the training materials helped us to overcome our initial uncertainties."
Steffen Weinreich
Head of Research & Development
KAISER GmbH & Co. KG
"Team Evolute understands the industry!
Customer centricity and regularly asking customers is more of an attitude issue, so I'm delighted with how Evolute is helping us with the rollout."
Willi Mattolat
Head of Product Management Building Technology
FRÄNKISCHE Rohrwerke Gebr. Kirchner GmbH & Co. KG
FAQ
Industrial companies that want to bring better products to market faster.
Evolute can recruit craftsmen or experts in all trades.
The software can be used seamlessly abroad. With the automatic translation, product managers, for example, can start a survey in German and send it to French speakers, who then receive the questions translated into French. Free text answers are also displayed in German, similar to AirBnB for German-speaking product managers.
The standard language is German. You can add language modules as required. All languages based on the Latin alphabet are currently available.
If you as an industrial company invite your own customers, you can do this via an invitation function in Evolute. Your customers will then receive an invitation to the app and can download it from the App Store or the Play Store. (The Evolute Feedback app is approved by Apple and Google).
The software is very easy to understand and can be used by everyone after 2 hours of training. In the first 4-12 weeks of the software introduction, the project manager needs approx. 2-4 hours to coordinate the project internally.
No, you can use it with your product management team without the IT department having to do anything. The software is completely browser-based and hosted in German/EU data centers: Secure and stress-free for you.
Yes, we have all the documents that your data protection officer needs to give approval (FAQ, declaration, DPA incl. TOMs and list of subcontractors). The data protection officer's OK for Evolute usually comes either after forwarding these documents or a joint telephone call.
Yes, you can export the results yourself at any time. As Excel, graphics (for graphical evaluation) or clipboard (for free text answers).
We are happy to advise you on recruiting users.
On the one hand, Evolute has the most specialized expert panel in the German-speaking world. On the other hand, we have the opportunity to publish recruiting tailored to your requirements via social media and thus find the right users. Be it electricians, plumbers, metalworkers, planners or interior designers - it doesn't matter, we will find the right experts for you.
Yes, this is possible and we are happy to support you in designing your own panel setup.
At the same time, we offer "start recruiting", which gives product management departments the opportunity to get to know Evolute before internal invitation projects have to be discussed.
Let's talk in person
Find out how to implement customer centricity in your product development
Co-Founder CEO of Evolute CX GmbH