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Data Protection | Evolute CX GmbH

Privacy Policy of Evolute

(Version 1.9 – December 2025)

This is the privacy policy for users of the services of Evolute CX GmbH. These are divided into the website evolute.app (“Website”), the publicly accessible Evolute platform (“Platform”), and the internal feedback software (“Evolute Connect”).

The processing of your personal data is based on the applicable legal provisions, in particular the EU General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), and the German Telemedia Act (TMG), as well as – where required – your consent.

1. Who is the responsible operator of the Website, the Platform, and Evolute Connect?

The controller responsible for data processing in connection with the Website, the use of the App, and Evolute Connect is – unless otherwise stated herein –

Evolute CX GmbH Speditionstraße 15a, 40221 Düsseldorf Tel: +49 172 765 34 31 E-Mail: datenschutz@evolute.app (hereinafter “we” or “Evolute”)

2. Visiting the Website: evolute.app

As a visitor to our website https://evolute.app/, you can use it to learn about our offerings and our App, as well as to use the other features described here. In the following, we would like to inform you as precisely as possible about the processing of your personal data when you visit our website, in accordance with the applicable legal requirements, in particular the GDPR.

2.1 For what purposes do we process your data?

When you browse our Website, pages are requested from your device and transmitted to you by our web server – based on the HTTP/S internet protocol. In this context, we also receive information about your operating system and the browser you are using. Where applicable, form data that you enter may also be transmitted.

In principle, you do not need to register or identify yourself in order to use this function. However, the assignment of requests and responses from our server is based on your IP address, through which a connection of this data to your person may be established.

This connection data and any form data are processed to enable you to browse evolute.app and to fulfill the respective purpose pursued (e.g., information about us, contacting us, etc.).

In addition, the respective server requests are logged in a log file. We use this log file data for technical troubleshooting and to defend against, investigate, and, where applicable, hold responsible persons accountable for unlawful attacks on our systems. Furthermore, we create evaluations from the log files that are stored anyway, which we use to optimize our websites. The evaluation itself is carried out in an anonymous form, i.e., by aggregating access data so that the results no longer contain any personal reference.

2.2 Are you obligated to provide your data, or is this required for the conclusion of a contract, and what happens if you decide against it?

Without the processing of the above-mentioned data, the use of our Website is unfortunately not possible.

The legal basis for any processing of your data depends on the specific purpose of your visit:

If you visit our Website to initiate a usage contract with us or to manage an existing contract, the legal basis for processing your connection data and any form data is Art. 6 Abs. 1 lit. b DSGVO (initiation or performance of a contract).

Otherwise, the processing is generally based on our legitimate interests pursuant to Art. 6 Abs. 1 lit. f DSGVO. Our legitimate interest consists in operating a website for advertising purposes and for general information and communication purposes, as well as for the presentation of Evolute.

The processing of log file data is generally based on our legitimate interests pursuant to Art. 6 Abs. 1 lit. f DSGVO. Our legitimate interest consists in protecting our facilities and systems against attacks and, where applicable, taking legal action against attackers, as well as further developing our websites for commercial purposes.

2.4 Who is involved in the processing of my data?

In principle, your data is processed fully automatically on our server, which is hosted on our behalf (Art. 28 DSGVO) by our service provider IONOS SE, Elgendorfer Str. 57, 56410 Montabaur. Only in exceptional cases (e.g., for troubleshooting or investigating attacks) are log files used by us and, where applicable, shared with public authorities such as law enforcement agencies and courts for the purpose of investigating or prosecuting unlawful attacks on our systems.

Depending on the function, form data is either only processed by our web server like connection data (e.g., for the search function) or forwarded to internal or external recipients such as CRM systems for the purposes of the respective function.

2.5 How long is my data stored?

Log file and connection data are stored for a maximum of 8 weeks. Form data is stored for as long as is necessary to carry out the respective action.

2.6 Use of Cookies and Other Technologies

2.6.1 What are Cookies?

Cookies are typically small text files that are stored in the browser directory of your computer or in subfolders during your visit to our Website, either for the duration of your visit or in the event that you visit our Website or the Platform again at a later time. Cookies allow us to retrieve or store information about you, your settings, or your device from your browser or the Platform. They are mainly used to ensure the expected functionality of the Website, the Platform, and the App. Cookies generally do not contain information that could directly identify you. However, they enable us to provide you with a personalized web experience.

We distinguish between

  • essential cookies and technologies that are required for the display of the Website or the Platform, and
  • consent-required cookies and technologies that are used, for example, for analysis, performance, and marketing purposes.
2.6.2 Which cookies and technologies do we use on the Website, and for what purpose?

a) We use the following essential cookies and technologies:

  • Borlabs: Purpose – Consent Management
  • Hubspot: Purpose – Website operation including forms
  • Hotjar: Purpose – Better presentation of our website content

b) We use the following consent-required cookies and technologies:

  • Facebook Pixel; Purpose: Target group-specific advertisements
  • Google Analytics: For analyzing which pages of the Website are visited and how.

c) We use the following external media platforms:

  • Facebook
  • Google Maps
  • Instagram
  • OpenStreetmap
  • Twitter
  • Vimeo
  • YouTube

The legal basis for setting and accessing data stored via essential cookies or technologies, as well as the processing of personal data associated with these cookies/technologies, is Art. 6 Abs. 1 lit. f DSGVO. In this case, the data processing serves our legitimate interest in enabling our users to visit our Website, the Platform, or the App and to promote our business.

We only use consent-required cookies/technologies if and to the extent that you have previously given us your consent via our cookie banner. The legal basis for consent-required cookies/technologies is Art. 6 Abs. 1 lit. a DSGVO.

You may revoke your consent at any time with effect for the future.

2.6.4 To whom is your data disclosed, or who is involved in the processing of your data?

The data is processed on a case-by-case basis by service providers (in particular the providers of the cookies and technologies) who act on our behalf (Art. 28 DSGVO).

2.6.5 Is your data transferred to a third country or an international organization?

Your data may also be processed in third countries by the providers of the cookies/technologies. In such cases, however, we take the measures required under Art. 44 ff. DSGVO to protect your data.

2.6.6 Are you obligated to provide your personal data, and what happens if you decide against it?

Deactivating essential cookies and technologies will impair the performance of the Website, the Platform, or the App. Some functions and features of the Website, the Platform, or the App may not be available in this case.

You may revoke your consent to the use of consent-required cookies/technologies at any time for the future.

2.7 Use of SalesViewer® Technology

On this website, data is collected and stored for marketing, market research, and optimization purposes using the SalesViewer® technology of SalesViewer® GmbH on the basis of the website operator’s legitimate interests (Art. 6 Abs.1 lit.f DSGVO).

For this purpose, a JavaScript-based code is used to collect company-related data and its corresponding use. The data collected with this technology is encrypted via a non-reversible one-way function (so-called hashing). The data is immediately pseudonymized and is not used to personally identify the visitor of this website.

The data stored in the context of SalesViewer will be deleted as soon as it is no longer required for its intended purpose and there are no statutory retention obligations to the contrary.

You may object to the data collection and storage at any time with effect for the future by clicking this link https://www.salesviewer.com/opt-out to prevent future collection by SalesViewer® within this website. An opt-out cookie will be placed on your device for this website. If you delete your cookies in this browser, you will need to click this link again.

3. Data Processing When Downloading the App

In the course of downloading the App to your device, app store-specific data is transferred to the app store you use (e.g., username, email address, and customer number of your account, individual device identifier). We have no influence over this data processing and are not responsible for it.

4. Data Processing in Connection with the Use of the Platform / App

4.1

We process your personal data that you provide when registering for the App and concluding the usage contract. These are:

  • Username – which you set for your profile
  • Email address – which you use to log in
  • IP address – of your phone: an app simply needs this
  • Instagram name
  • Profile picture
  • Job title, field of activity, trade, position
  • Federal state
  • Photos or videos – that you upload: this is necessary for product feedback

Furthermore, we process data that may arise from communication with you in connection with the performance of the contract within the App or by other means (“Communication Data”).

In addition, we collect so-called usage data (in particular IP address, time of use) during the use of the App. These are technically necessary for us to ensure the functionality and security of the App and are used exclusively for this technical purpose.

4.2 Use of WhatsApp and SMS for Communication

To perform the usage contract and to improve our services, we use WhatsApp and SMS in addition to email to inform you about important information such as survey invitations, reminders, or technical notices.

The processing of your mobile phone number is based on Art. 6 Abs. 1 lit. b DSGVO (performance of contract) and – where required – your consent pursuant to Art. 6 Abs. 1 lit. a DSGVO.

You may object to the use of your mobile phone number for these purposes at any time or revoke your consent, e.g., by sending a message to support@evolute.app.

4.3

We process all of this data for the purpose of initiating and performing the usage contract concluded with you in the course of installing the App, as well as for any further communication with you. The legal basis for the processing is in this respect Artikel 6 Abs. 1 lit. b DSGVO (performance of contract) as well as your consent (Artikel 6 Abs. 1 lit. a DSGVO). In all other respects, the processing is based on Art. 6 Abs. 1 lit. f DSGVO (legitimate interests) and our legitimate interest in offering an App to promote our business purposes – as well as, in exceptional cases, to cooperate with the competent authorities in the event of unauthorized interference with our App or violations of our terms of use. Under certain circumstances, we process personal data to fulfill our legal obligations, which may arise in particular from commercial and tax law retention periods (Art. 6 Abs. 1 lit. c DSGVO in conjunction with the respective legal obligation).

4.4

We delete your personal data as soon as it is no longer necessary for the pursuit of the above-mentioned purposes and statutory retention periods have expired. The specific storage duration is as follows:

  • Master data and communication data: Storage during the term of the contract and the subsequent commercial or tax law retention periods
  • Usage data: For the duration of the respective usage session

Please note that without the provision of the above-mentioned personal data, the use of the Platform / App is not possible.

4.5

If manufacturers / dashboard users (employees of the manufacturer who have access to the Evolute dashboard) provide Evolute with email addresses and, where applicable, other personal data for the purpose of inviting users to the Evolute Connect feedback area so that Evolute can invite and contact the users, the manufacturer warrants that these personal data of the users (invitees) may be used by Evolute. In particular, the manufacturer warrants to Evolute that the users may be contacted by email and invited to Evolute Connect.

4.6

If you are a user of Evolute Connect and were invited by a manufacturer and therefore contacted by Evolute, you have the option of immediate objection. At the latest upon your first login to Evolute Connect and confirmation of our terms of use and this privacy policy, we assume consent to the use of the personal data provided to us. This applies as long as and to the extent that we do not learn otherwise from you.

4.7 Use of Third-Party Providers / Sub-Service Providers

In the context of the functionality of the App and the Platform, Evolute uses third-party providers, which are listed below. It is possible that these third-party providers may process your personal data in individual cases to fulfill their functions for Evolute. In this case, the third-party providers are regularly responsible for the processing of your personal data themselves. The processing of your personal data in connection with the respective third-party provider serves, from Evolute’s perspective, legitimate interests pursuant to Art. 6 Abs. 1 lit. f) DSGVO. Our legitimate interest consists in enabling the generation and use of data required for the performance of our services. Further information on the legal basis for the processing of your personal data can be found in the respective privacy policy of the third-party provider as the controller (see list). You are not obligated to provide your personal data. However, without the processing of your personal data, commissioning Evolute is not possible. We assume that no transfer to third countries takes place.

For the provision of the Evolute software (Chapter 4), we use the following sub-service providers:

Name of Third-Party ProviderEvolute ServiceData Center LocationPurpose
Google Cloud, FirebaseConnectEUStorage, Access Management (PaaS, IaaS)
MongoDBConnectEUDatabase Service (PaaS)
HerokuConnectEUComputing Power (PaaS)
BrevoConnectEUEmail Notifications
MessagebirdConnectUSAPhone Number Verification
DeepLConnectEUAutomated Translations
Branch.ioConnectUSARecognizing App Users Before and After App Installation
PendoConnectUSAUser Analytics and In-App Messaging
UXCamConnectUSAAnonymous Analysis of User Behavior in the App (Session Replay, Heatmaps)
Sumo LogicConnectUSALog Data Analysis, Monitoring, Error Diagnosis
AirtableConnectUSACollaborative Data Management, Spreadsheet Administration
HightouchConnectUSAData Activation / Reverse ETL from Databases to Third-Party Systems
SmartlookConnectEUDevice Data, Usage Data, Anonymized Mouse & Keyboard Events, Metadata

4.8 Joint Controllership

Evolute CX GmbH and a manufacturer may be joint controllers pursuant to Art. 26 DSGVO with regard to the aggregation and attribution of assessments by test persons on the Platform. In certain cases, in particular in the case of a third-party request when using Evolute Connect for the purpose of contacting manufacturers (e.g., to exercise data subject rights), joint controllership within the meaning of Art. 26 DSGVO with the respective manufacturer may also exist. You may exercise your rights as a data subject (Section 9) with regard to the processing of data carried out under joint controllership against both Evolute CX GmbH and the respective manufacturer.

5. Declaration of Consent for the Processing of Photos & Content

If you – e.g., in the Evolute App – upload a photo (also with additional content) and thereby transmit this photo to both Evolute and the manufacturer, Evolute intends to (i) transmit this photo to the manufacturer, (ii) process it for internal quality control, and (iii) where applicable, use it on the internet or as printed advertising material.

I consent that photos created by me, which may also depict me, as well as content created by me in this context, may be posted on the internet and included in printed advertising materials. The photo created by me and any content created may also be published by Evolute on social media platforms, even though, based on currently available information, photos and data on these social media platforms may not be deletable at all, but can only no longer be publicly displayed. To the extent that my photo contains indications of my so-called racial and ethnic origin, religion, or health (e.g., skin color, head covering, glasses), my consent also extends to this information.

Information on the internet is accessible worldwide and can be found with search engines and linked with other information, which may under certain circumstances allow the creation of personality profiles about me. Information posted on the internet, including photos, can easily be copied and redistributed. There are specialized archiving services whose goal is to permanently document the state of certain websites at certain dates. This may result in information published on the internet still being found elsewhere even after its deletion from the original page.

This consent is voluntary. I may refuse it without giving reasons, without having to fear any disadvantages as a result. I may also revoke this consent at any time in text form (e.g., letter, email). Photos in which I am recognizable and which essentially show only me will then be promptly removed from Evolute’s internet offering, or I will be made unrecognizable in the photo (e.g., by pixelation).

6. You Use Our Social Media Presences

6.1 Who is responsible for data processing on the social media platform?

The respective social media platform is primarily responsible for data processing under data protection law when you visit our social media presences (e.g., on Facebook, Twitter, Instagram, TikTok, LinkedIn, and YouTube).

We may be jointly responsible under data protection law together with the operator of the social media platform for the following processing activities:

  • Evaluation of statistics on the usage behavior of visitors. This data is generally only available to us in anonymized form.
  • Interaction with our social media team or reactions to our posts (e.g., through comments, likes, etc.).

6.2 For what purpose do we process your data?

Our presences on social media platforms primarily serve to inform you about us, our news, and the services we offer, and to stay in contact.

6.2.1 Visiting Our Social Media Presences, User Statistics

When you visit our social media presences, the respective social media provider collects personal data of users – for example, through the use of cookies – (usage data). Which usage data is collected by the respective social media platform can generally be co-determined by Evolute through corresponding filter settings. The respective social media platform then shares certain information about usage behavior (user statistics) with us. However, we do not have full access to the collected data or your profile data.

The following information may, for example, be provided to us anonymously by social media platforms:

  • Followers/Fans etc.: Number of persons who follow us – including growth and development over a defined timeframe.
  • Reach: Number of persons who see a specific post. Number of interactions on a post. From this, for example, it can be derived which content is better received in the community than others.
  • Ad performance: What does a click cost Evolute? How many persons have seen an advertisement?
  • Demographics: Average age of visitors, gender, place of residence, language.
  • Purchasing behavior of visitors to our page and the categories of events that our visitors are most interested in.

From the usage data provided by the social media providers, we cannot, however, draw conclusions about individual users. We use these statistics solely to continuously improve our online offering on our social media presences and to better address the interests of our users. We cannot link the statistical data with your profile data. You can partly decide through your settings in what form targeted advertising is displayed to you.

Please note that this data processing by social media networks may also occur for visitors to our fan page who are not logged in or registered on the respective network.

Information about data collection and further processing by the respective social media platform can be found in the respective privacy policies of the social media providers on their homepage.

6.2.2 Interaction

When you interact with us via our social media presences, e.g., by liking or commenting on posts or posting something on our presence, the corresponding content of the interaction is processed by us. In addition, we can see the public information of your profile. Which information this specifically is depends on your settings on the respective platform. For example, you have the option on Facebook to actively hide your “Likes” in your settings. You can also decide at any time to no longer follow one of our social media presences. Your profile will then no longer appear in the list of fans or followers of that social media presence.

If you communicate directly with us via our social media presences, we process your communication data (e.g., name or username and content of the communication) to handle your inquiry. We may also receive personal data if you use a form with pre-filled fields containing data from your profile to transmit the data to us and actively send the data to us by clicking a button.

Insofar as your usage data is processed by us, this serves our legitimate interests pursuant to Art. 6 Abs. 1 lit. f DSGVO. Our legitimate interest consists in optimizing the user experience on our Website and strengthening our presence in social networks in order to promote our corporate purposes. This, among other things, improves our service, ensures effective information for our users and members, and enables modern communication.

If you communicate directly with us via our social media presences, the legal basis for the processing of your communication data depends on the specific purpose of the exchange. Art. 6 Abs. 1 lit. b DSGVO is applicable insofar as the exchange is related to the initiation or performance of a contract with you. Otherwise, Art. 6 Abs. 1 lit. f DSGVO (our legitimate interest in conducting business correspondence or, e.g., responding to data protection inquiries) will generally be applicable.

If you are a member of a social media platform and have given your consent to data processing to the respective operator (i.e., declared your agreement, e.g., by ticking a checkbox or by confirming via a button), the legal basis for the processing is your consent (Art. 6 Abs. 1 lit. a, Art. 7 DSGVO).

Further information on the legal basis for the processing of your personal data by the social media provider can be found in the privacy policy of the respective social media network.

6.4 Who is involved in the processing of your personal data in connection with our social media activities?

Your data is only used or forwarded internally by the respective responsible departments. Regularly, these are our marketing, sales, and customer support teams. If you communicate with us via our social media presences, only the persons responsible for your concern will be involved.

Who is involved in the processing of data at the respective social media provider can be found in the privacy policy of the respective social media network.

6.5 Is your data transferred to a third country or an international organization?

We do not transfer your personal data to a third country or an international organization in connection with our social media presences.

It is possible that an operator of social media platforms connects to servers in third countries (e.g., USA) in the context of its services and transfers your personal data there. Further information on this can be found in the privacy policy of the respective social media network.

6.6 Is there an obligation to provide personal data, and what happens if you decide against it?

You are not obligated to provide your personal data. However, without the processing of your personal data, the use of our social media presences is not or only partially possible.

6.7 How long is your data stored?

In connection with our social media presences, we generally do not store personal data on our servers, except in the above-mentioned cases in which we further process your information internally (direct communication, e.g., in cases of complaints, recruiting, etc.).

In these cases, your data is regularly deleted when it is no longer necessary for the processing of your concern and any statutory retention periods that may apply beyond that (e.g., up to 10 years under the German Commercial Code (“HGB”) or the German Fiscal Code (“AO”)) have expired.

We also regularly have access to the data stored by the respective social media platform. Further information on the storage of your personal data by the operator of the social media platform itself can be found in the privacy policy of the respective social media provider.

7. Newsletter

7.1 Which newsletters do we offer and what purposes do they serve?

Trades Newsletter

In general, you can subscribe to our “Trades Newsletter,” in which we inform you either weekly or monthly about news of any kind relevant to the trades.

Registered Evolute users receive a “User Newsletter,” in which we primarily report on new features in the App, new industry partners, or current news from Evolute.

Our newsletters “Trades Newsletter” or “User Newsletter” may also contain information from advertising partners. However, these are clearly marked as such.

Both newsletters can of course be unsubscribed from at any time.

Industry Newsletter

Interested parties from industrial companies can subscribe to our “B2B Newsletter.” Here we inform about current topics from Evolute’s field of work as well as about new products or features from Evolute.

Industry customers receive our “B2B Customer Newsletter,” which, in addition to the topics mentioned above, places even more focus on current news from Evolute or detailed information on new features.

By signing up for the Evolute Newsletter, you consent to us using the data you have provided, such as name, email address, and area of interest (contact data), to present you with personalized advertising and/or special offers and services from Evolute.

We need your contact data to be able to send the newsletter to you.

The processing of your data for our newsletter is based solely on your consent (Art. 6 Abs. 1 lit. a DSGVO). You may revoke this consent – as well as the consent to the sending of emails pursuant to § 7 Abs. 2 Nr. 3 UWG – at any time for the future.

7.3 Do you have the option to object to the processing of your data?

If you no longer wish to receive personalized advertising, you may revoke your consent at any time for the future. Using the “Unsubscribe” link in the newsletter or sending a notice in text form to the contact details provided in the newsletter (e.g., email, letter) is sufficient for this purpose.

7.4 Who is involved in the processing of your data?

Service providers in the context of commissioned data processing for the newsletter are:

  • our service provider Sendinblue GmbH, Köpenicker Str. 126, 10179 Berlin, and
  • our service provider Hubspot Inc., 25 First Street, 2nd Floor, Cambridge, MA 02141, USA.

7.5 Is your data transferred to a third country or an international organization?

If you have subscribed to our “B2B Newsletter” or the “B2B Customer Newsletter,” your data will also be processed in third countries by our service provider HubSpot Inc., 25 First Street, 2nd Floor, Cambridge, MA 02141, USA. We take the measures required under Art. 44 ff. DSGVO to protect your data.

7.6 How long is your data stored?

We store your data only as long as you continue to subscribe to the newsletter. As soon as you revoke your consent / unsubscribe from the newsletter, we delete your personal data.

7.7 Is there an obligation to provide your data, or is this required for the conclusion of a contract, and what happens if you decide against it?

You can use our Website and the other functions offered on the Website without a newsletter subscription. However, if you do not subscribe to a newsletter, we cannot provide you with current information about Evolute.

8. Recruiting

8.1 Processing

You are part of the Evolute product tester community and of the client of Evolute named in the respective project.

If you have generally registered and consented to surveys at Evolute, Evolute will contact you from time to time to either invite you to a survey conducted by Evolute or to offer you inclusion in the survey pool of a client of Evolute, through which you may be invited to surveys from time to time.

8.2 For what purpose do we process your data?

The purpose is the conduct of surveys or the offering of surveys from clients of Evolute. Benefits for you include, among others, having influence on the products in your daily work, being able to directly contribute your opinion to product management departments in the industry, and, in some surveys, having the chance to win a prize or incentive (e.g., shopping voucher).

The legal basis is your consent, either at Evolute itself (e.g., on the website or via a link from a social media profile) or a consent at Meta (Facebook/Instagram) in the context of an advertisement for a client named therein.

8.4 Who is involved in the processing of your data?

Evolute processes your data in the marketing system Sendinblue and the email and file system (Google Docs).

If you have explicitly consented to the transfer of your data to an industrial company, Evolute will also transfer your data to that industrial company.

8.5 How long is your data stored?

As long as you do not revoke your consent.

Or when the manufacturer no longer conducts surveys.

8.6 To whom is your data disclosed, or who is involved in the processing of your data?

Evolute uses sub-service providers to process your data. These are the marketing system Sendinblue and the file and email system GSuite, part of Google Cloud.

8.7 Is your data transferred to a third country or an international organization?

If data is processed on Evolute email and file system (GDoc), it may also be processed in Google data centers in third countries.

https://support.google.com/a/answer/60762?hl=de

Evolute or the clients/industrial companies use the Evolute Connect software to conduct the survey(s). Evolute Connect uses the services and data centers in the EU, as described in Chapter 4.7.

9. Contact and Your Rights

If we process data relating to your person, you have, as a data subject, the right to the following within the scope of applicable law:

  • Information, in particular about stored data (Art. 15 DSGVO)
  • Rectification of inaccurate data (Art. 16 DSGVO)
  • Erasure of data that is no longer required (Art. 17 DSGVO)
  • Restriction of processing (Art. 18 DSGVO)
  • Objection to processing (Art. 21 DSGVO)
  • Data portability (Art. 20 DSGVO)

Furthermore, you have the right to lodge complaints with our data protection officer or the competent supervisory authority (Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen, Kavalleriestr. 2-4, 40213 Düsseldorf).

To exercise your legal rights and for questions regarding data processing, you can contact us in the way most convenient for you:

  • Email address: datenschutz@evolute.app (unencrypted email)
  • Phone number: +49 172 765 34 31
  • In writing to: Evolute CX GmbH, Speditionstraße 15a, 40221 Düsseldorf

If you contact us with a data protection concern, we process your personal data for the purpose of handling the inquiry, generally based on Artikel 6 Abs. 1 lit. b DSGVO (performance or initiation of a contract). Personal data will in this case be deleted once it is no longer required for handling the inquiry and any statutory retention periods have expired.

10. Changes

  • V1.4 Chapter Recruiting new
  • V1.5 Switch from platform to “Connect” model, adaptation of social media platforms, consent for content sharing (photos, etc.) removed.
  • V1.6 Extension of sub-service provider list (Messagebird, DeepL)
  • V1.7 Extension of sub-service provider list (Branch.io)

Data Security & Compliance

GDPR-Compliant

Fully compliant with the EU General Data Protection Regulation. Your data and your respondents' data are protected.

CCPA

Committed to CCPA compliance, including the right to be forgotten for all respondents.

EU Hosting

All data is stored and processed on servers within the European Union.

No AI Training

Customer data is never used to train AI models. Your data remains yours — always.