Success stories
Industry-leading industrial companies use Evolute as a direct line to their customers
Evolute users are enthusiastic -
These are their experiences:
A short summary of our Evolute users!
Watch the video to find out what inspires them, how they use Evolute and what added value they get from the software!
Further details on all success stories can also be downloaded as a PDF below!
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Success Story Schneider Electric
Schneider Electric is a multinational company specializing in digital automation and energy management. It provides solutions for homes, buildings, data centers, infrastructure and industries by combining energy technologies, real-time automation, software and services.
The challenge
Process
Evolute's onboarding process covers topics such as creating, starting, completing and following up on surveys as well as efficient community maintenance.
There is an Evolute Champion in the product management team who acts as a central point of contact, coordinates surveys and drives the topic forward within the team.
On average, one survey is conducted in our community every week. In the initial phase, every product manager should try out the tool at least once
Result
The product managers have now increasingly focused their work on customer orientation. Instead of making decisions based purely on assumptions, they actively validate theses such as "Product XY is interesting for..." or "Electricians use the product in this way...". Evolute has helped to sharpen and prioritize the functionality backlog for smart solutions.
In addition, Evolute enables us to monitor trends, which supports us in making data-based decisions on product range expansion. The feedback collected by Evolute provides important indicators for a solution, which allows us to make informed decisions that would have been based purely on gut feeling without Evolute.
Success Story OBO Bettermann
OBO Bettermann is active in the field of electrical and building installation technology and has 40 subsidiaries and production sites worldwide.
The challenge
The general relationship and connection with craftsmen and installers plays a central role in today's world. Efforts must be made to expand this cooperation and strengthen exchanges. However, it takes time to build up a sufficiently large circle of "trusted" craftsmen and installers.
Process
The implementation process took place in three steps:
- Clarification of the framework conditions that the company needed for the introduction of new software.
- The implementation of the test phase with corresponding measures.
- The transfer to a long-term framework agreement.
Result
We gain valuable market feedback through user proximity. In some projects, development was accelerated by 10-20% and pre-development costs were lowered by reducing the number of variants. The team was convinced by Evolute's approach and received positive feedback. Team members were motivated and conducted surveys.
Success Story WAGO
WAGO manufactures components for electrical connection technology and electronic components for automation technology.
The challenge
Process
Recruitment of craftsmen with special requirements.
Already within a few days after the start of the project, the craftsmen were ready and the survey could begin.
Survey
32 questions in different formats were defined: on tool use, purchase motives, service life/type and handling & ergonomics
Result
40 opinions from craftsmen in 4 weeks, that have decisively advanced product development. Away from assumptions, towards real feedback and products that meet a real need!
Success Story FLEX
FLEX - A power tool manufacturer with 100 years of experience that combines innovation, product diversity and customer commitment to create advanced solutions for efficient work on construction sites, workshops and factory floors.
Highlights
Craftspeople with a special interest in tools had to be interviewed. Here, field testers were recruited via social media.
It was also very difficult to identify and reach the target group. Various initial questions were used to pre-qualify the field testers.
Benefits
Quick access to specific product testers & individual advice from Evolute, for example on incentives
Recruiting field testers via social media accelerated the process considerably. Evolute was able to send the first contacts to FLEX within the first week of the project launch.
Sustainability
The Evolute project has enabled the start of a long-term collaboration with craftspeople: 17% of the craftspeople surveyed proactively thanked us for the survey and also offered to take part in future surveys.
Two further surveys have already been carried out with the same panel.
Success Story GRUNDFOS
Grundfos is a leading global manufacturer of pumps and pump systems with headquarters in Denmark. The company operates in more than 80 countries worldwide, employs over 20,000 people and supplies customers in various sectors such as building services, industry and water management.
Building a community
With Evolute, Grundfos was able to survey a total of 43 garden and landscaping contractors within 4 weeks as part of a market study. This initial survey enabled Grundfos to build up its own community of garden and landscaping contractors, who are now available to Grundfos for ongoing exchange and further surveys.
Little effort, no distraction from day-to-day business
Thanks to the extensive Evolute question database and the professional sparring by an Evolute employee, the survey with a total of 28 questions was created quickly and professionally. The management of the newly tapped community also involved little effort for Grundfos thanks to the process support provided by the Evolute software: Personalized thank you messages were sent to participants fully automatically and comments and queries from participants could be answered via the Evolute dashboard to save time.
High-quality answers thanks to Evolute Recruiting
The participants for the survey were recruited via social media. The initial slight skepticism as to whether the answers from contacts gained via the Internet could actually provide any real added value was quickly dispelled after the first responses were received.
market and built up its own community in the process
The result of the market study was a complete success: with the help of Evolute, Grundfos was able to gain a very good initial overview of the market and also lay the foundations for a genuine community of its own - in a target group to which it previously had no access. The market study uncovered numerous points of contact for further surveys, which can now be addressed to the community quickly and easily with the help of Evolute.
Success Story ROTO
Roto is your partner for roof window solutions. The range includes top-hung and bottom-hung windows as well as flat roof windows in premium quality and in numerous different sizes and designs.
Problem definition
The analog craftsmen community is too limited and infrequent. The event concept with a limited number of participants and an annual focus led to rare and limited feedback. Valuable feedback from other processors and non-customers was neglected. Digital feedback using survey software and a CRM system achieved sobering single-digit response rates.
Solution
Thanks to Evolute, Roto was able to transform its analog craftsmen community into a digital craftsmen advisory board, making it more flexible and independent of time frames. Not only the participants of the "Roto Handwerkervespers", but also non-customers are now part of this digital advisory board, which enables Roto to receive broader feedback on product improvement. With Evolute, Roto achieves impressive 60% response rates and craftsmen are excited to participate in further surveys.